Expedition Kayaks Warranty Statement

 

You will find the investment made when you purchase a kayak from EK goes well beyond the kayak itself - you have become part of a small kayaking family. We value these relationships & stand behind them with dignity & honesty. We will back up the workmanship of our expert manufacturers with attentive & prompt service. If you ever have a problem or question don’t hesitate to call us - you won’t talk to a machine or a bureaucrat, we are genuine paddlers & will answer your questions promptly. In the event damage occurs or a problem is found we will set up a quick evaluation process & do our best to fix your problem. Together we have chosen to paddle composite kayaks for the benefits they give us in performance & independence, however we must accept the possibility of damage, resulting from normal day to day wear & tear, or from unplanned accidents resulting from the overwhelming force of the sea. Please understand that not every damage is a warranty issue, & we cannot take responsibility for a paddler error. However as a paddler, we feel your pain, & will always do our best to get your boat back in perfect nick quickly & inexpensively. If you have any queries about about our committment to after sales service, speak to the owner of one of our boats, they are our best marketing proponents.......

 

For non-warranty repairs or modifications, we recommend:

 

Maxy Boats

83 Cawarra Rd, Caringbah NSW 2229, ph (02) 9525 2958

Max Sellars & Ross Evans are master composite repairers & craftsmen, offering an honest appraisal of damage, and as good a finish on repairs,, including some intricate recontructions of bady damaged skis, as anything we've ever seen. Maxy Boast offer an above average service with fair & reasonable pricing, & we thoroughly recommend their services if you have a ding or problem needing fixing. Maxy Boats is situated in Taren Point, in Sydney’s southern suburbs.

 

Xamax Water Craft

Rob Walker has many years experience in fibreglass kayak & surf ski manufacture & repairs, & looks after our repairs. You can contact Rob on (02) 96689642, or 0411240527 at xamaxwater@aol.com. Xamax is situated in Taren Point, in Sydney’s southern suburbs.